Returns

Returns

If you are not happy with the product you have choosen from Vintage Love, we will be happy to offer you a refund - excluding courier costs. Or exchange it if the items are returned within 7 days of purchase.

Items must be returned unused and in their original packaging in order to receive a refund.

We are unable to refund items that have been purchased at a discounted price. 

It is at your own cost and responsibility to send it back to Vintage Love and we can process the refund within 24 hours of the return item,.

Damages By Courier

If your item arrives damaged you must in the first instance contact us by email hello@vintagelove.co.nz so we can advise our courier company and start the claim process, frailure to do so can result in a claim being instantly denied. Our courier is fantastic if we follow their process, Our agreement and terms with them (our courier) state damages must be reported within 48 hours of delivery. Often they will pick the damaged parcel up the same day and have a replcement sent out within 48hours!

Please pack well and ship to:

Vintage Love

Shop1a, 33 Edinburgh Street,

Pukekohe,

Auckland, 2120

By purchasing from our online store you agree to our Returns, Damages & Shipping Policys